watsonx Assistant: Designing and Building an Advanced AI Assistant (W7S177G-SPVC)

Overview

Learn to effectively use the core capabilities of watsonx Assistant to plan, build, troubleshoot, and maintain a virtual assistant. 

This course provides an in-depth exploration of several key areas of watsonx Assistant, equipping students with the technical knowledge required to create advanced virtual assistants. 

Audience

This course is designed for

  • Line-of-business (LOB) teams and subject matter experts (SMEs) that intend to participate in the plan, design, build, and deployment of virtual assistants
  • Information Technology (IT) and development professionals that intend to participate in the plan, design, build, and deployment of virtual assistants, especially with tasks that require integration with external systems and channels
  • AI or Data Scientist practitioners looking to understand and work with the capabilities of watsonx Assistant

 

Prerequisites

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Objective

  • Understand the product capabilities
  • Explain the architecture
  • Build Actions
  • Add integrations
  • Explain lifecycle practices
  • Manage governance
  • Describe generative AI in watsonx Assistant
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Course Outline

  • Unit 1: Introduction
  • Unit 2: Planning and designing a virtual assistant
  • Unit 3: Building a virtual assistant
  • Exercise 1: Working with actions
  • Unit 4: Journeys
  • Exercise 2: A journeys demo on Lendyr.com
  • Unit 5: Integrations: Channels and extensions
  • Exercise 3: Adding a phone channel
  • Exercise 4: Bring your own search
  • Unit 6: Enterprise management
  • Unit 7: Generative AI in watsonx Assistant
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