CompTIA Network and Support Skills (G005)

This course will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. It will prepare you to take the CompTIA Network+ exam by providing 100% coverage of the objectives and content examples listed on the syllabus. Study of the course can act as groundwork for more advanced training.


The CompTIA Network+ credential proves knowledge of networking features and functions and is the leading vendor-neutral certification for networking professionals. Worldwide nearly 500,000 individuals are CompTIA Network+ certified and 91% of hiring managers indicate CompTIA certifications are valuable in validating IT employee skills and expertise. Dell, HP, Sharp, Xerox and Ricoh are among the companies that employ Network+ certified staff and it is supported by top organizations, such as Apple, Best Buy, Canon, Cisco, Intel and U.S. Navy.


Target Audience

CompTIA Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician and IT cable installer.


Course Objectives

  • Describe the features of different network protocols and products for LANs, WANs, and wireless networks.
  • Understand the functions and features of TCP/IP addressing and protocols.
  • Identify threats to network resources and appropriate security countermeasures.
  • Install and configure network cabling and appliances.
  • Manage, monitor, and troubleshoot networks.


Prerequisites

Regardless of whether you have passed A+, it is recommended that you have the following skills and knowledge before starting this course:

  • Configure and support PC, laptop, mobile (smartphone / tablet), and print devices.
  • Know basic network terminology and functions (such as Ethernet, TCP/IP, switches, routers).
  • Configure and manage users, groups, and shared resources in a simple SOHO network.
  • Understand the use of basic access control measures, such as authentication, security policy, encryption, and firewalls.
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Course Content

Module 1: Topologies and Infrastructure

  • Topologies and the OSI Model
  • Ethernet
  • Hubs, Bridges, and Switches
  • Infrastructure and Design


Module 2: Addressing and Routing

  • Internet Protocol
  • IPv4 Addressing
  • DHCP and APIPA
  • IPv6 Addressing
  • Routing


Module 3: Troubleshooting and Management

  • Transport Protocols
  • Name Resolution
  • Troubleshooting
  • Applications and Services
  • Management and Monitoring
  • Cloud and Virtualization


Module 4: Installation

  • Network Sites
  • Installing Cable
  • Installing Wireless Networks
  • WAN Technologies
  • Remote Access


Module 5: Security

  • Vulnerabilities and Threats
  • Security Appliances
  • Authentication
  • Incident Response
  • Change and Configuration Management