The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

About our Certification Fast Track

With our Certification Fast Track Training, you participate in official Microsoft training - but instead of a full week from Monday to Friday, the training is split into two smaller sections.

The Instructor-led part of the training is focused on hands on and best practices. The theoretical part of the courseware will be studied self-paced, in order not to loose precious practice time during your instructor led training days. Exam preparation is an important part of this training delivery - hence we include a Practice Test which will ensure that you will start your exam well prepared. To complete the offer the Exam Voucher is already included as well.

As a participant, you can use the time in between the training days to deepen or repeat content. In addition, you have the advantage of not being absent from work for an entire week, so that day-to-day business is not neglected.

Process of Certification Fast Track Training

After your registration you will receive an introduction to the program. You will also receive reminder e-mails from us along the way.

Below are your 5 steps of your Certification Fast Track training:

1. Self study part of the theory and labs (max 18 hours, which can be spread out over several weeks)
2. Take your 2-day Instructor Led Training, hands on practice and theory (The first 2 days of the displayed dates in the schedule)
3. Continue to practice your labs, studying your theory and complete the provided Official Microsoft Practice Test. The practice test shows you which topics need more attention.
4. Take your 1-day Instructor Led Exam Preparation Training. The instructor will clear out any questions that you have left (The last day of the displayed dates in the schedule). 
5. Use your MCP exam voucher to complete your exam within two weeks after the Exam Prep Training.

Audience Profile

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

Course Syllabus

Get started with managing Microsoft Teams

• Explore Microsoft Teams
• Plan and deploy Microsoft Teams
• Implement lifecycle management and governance for Microsoft Teams
• Monitor your Microsoft Teams environment

Prepare the environment for a Microsoft Teams deployment

• Manage access for external users
• Implement security for Microsoft Teams
• Implement compliance for Microsoft Teams
• Plan and configure network settings for Microsoft Teams

Manage chat, teams, channels, and apps in Microsoft Teams

• Create and manage teams
• Manage collaboration experiences for chat and channels
• Manage apps for Microsoft Teams

Manage meetings and calling in Microsoft Teams

• Introduction to Teams meetings and calling
• Manage meetings and events experiences
• Plan for Microsoft Teams Rooms and Surface Hub
• Configure, deploy, and manage Teams devices
• Plan for Teams Phone
• Configure and deploy Teams Phone
• Configure and manage voice users
• Configure auto attendants and call queues
• Troubleshoot audio, video, and client issues