Omnissa Workspace ONE: Deploy and Manage [V22.x] (EDU-WS1DM22)

In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with Omnissa Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle.


Target Audience

  • Systems Engineers
  • Consulting Architects
  • Microsoft End-User Computing Specialists


Prerequisites

This course has no Prerequisites


Course Objectives

You will learn to apply the fundamental techniques for integrating Omnissa Workspace ONE® Access™ with Workspace ONE UEM to securely distribute business-critical applications and configure access management controls from any device. Through a combination of hands-on labs, simulations, and interactive lectures, you configure enterprise, productivity, and Omnissa Access integrations.

This course lays out the principles of identity and access management. You will leave with a fundamental understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on.

By the end of this session, attendees should be able to:

  • Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM
  • Outline the components of Workspace ONE UEM
  • Explain the general features and functionality enabled with Workspace ONE UEM
  • Summarize basic Workspace ONE administrative functions
  • Explain and deploy common Workspace ONE integrations
  • Securely deploy configurations to Workspace ONE UEM managed devices
  • Onboard device endpoints into Workspace ONE UEM
  • Summarize alternative management methodologies for rugged devices
  • Discuss strategies to maintain environment and device fleet health
  • Configure and deploy applications to Workspace ONE UEM managed devices
  • Analyze Workspace ONE UEM deployments
  • Enable email access on devices
  • Integrate Workspace ONE UEM with content repositories and corporate file shares
  • Explain the general features and functionality that Omnissa Access enables
  • Summarize and implement Workspace ONE productivity services into the digital workspace environment
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Course Modules

1. Course Introduction

  • Introductions and course logistics
  • Course objectives


2. Platform Architecture

  • Summarize the features and functionality of Workspace ONE UEM
  • Outline the benefits of leveraging Workspace ONE UEM
  • Recognize the core and productivity components that make up the Workspace ONE UEM platform
  • Summarize high availability and disaster recovery for Workspace ONE Solution


3. Administration

  • Navigate and customize the Workspace ONE UEM console
  • Summarize the hierarchical management structure
  • Explain the features and functions of Omnissa Workspace ONE® Hub Services
  • Outline account options and permissions


4. Enterprise Integrations

  • Outline the process and needs to integrate with directory services
  • Explain certificate authentication and practical implementation with Workspace ONE
  • Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console
  • Describe Omnissa Dynamic Environment Manager™ and its architecture


5. Onboarding

  • Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
  • Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
  • Enroll an endpoint through the Omnissa Workspace ONE® Intelligent Hub app
  • Summarize platform onboarding options


6. Managing Endpoints

  • Explain the differences between device and user profiles
  • Describe policy management options for Windows and macOS
  • Describe the functions and benefits of using compliance policies
  • Explain the use cases for Freestyle Orchestrator
  • Describe the capabilities that sensor and scripts enable.


7. Alternative Management Methods

  • Describe the function and benefits of device staging
  • Configure product provisioning in the Workspace ONE UEM console
  • Understand the benefits of deploying a Omnissa Workspace ONE® Launcher™ configuration to Android devices
  • List the system and device requirements for Linux device management in Workspace ONE UEM


8. Applications

  • Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
  • Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
  • Describe the benefits of using Apple Business Manager content integration
  • Describe the benefits of using server-to-client software distribution
  • List the functions and benefits of Omnissa Workspace ONE® SDK


9. Device Email

  • List the email clients supported by Workspace ONE UEM
  • Configure an Exchange Active Sync profile in the Workspace ONE UEM console
  • Configure Omnissa Workspace ONE® Boxer settings
  • Summarize the available email infrastructure integration models and describe their workflows
  • Configure email compliance policies and notifications services


10. Content Sharing

  • Describe the benefits of using Content Gateway and the Content Gateway workflows
  • Describe the benefits of integrating content repositories with Workspace ONE UEM
  • Configure a repository in the Workspace ONE UEM console


11. Maintenance

  • Manage endpoints from the Device List View and the Device Details View pages
  • Analyze endpoint deployment and compliance data from Monitor Overview page


12. Omnissa Access

  • Summarize the benefits of Omnissa Access
  • Outline the core features and functions enabled by Omnissa Access
  • Navigate the Omnissa Access console
  • Explain the functions of directory integration with Omnissa Access
  • Explain the various types of authentication protocols enabled by Omnissa Access


13. Integrating Workspace ONE UEM and Workspace ONE Access

  • Explain the rationale for integrating Workspace ONE UEM and Omnissa Access
  • Outline the process of connecting Workspace ONE UEM and Omnissa Access
  • Examine the workflow of integrations
  • Summarize the key features of an integrated solution


14. Productivity Integrations

  • Identify the functions enabled by Omnissa Unified Access Gateway™
  • Outline the purpose of the Workspace ONE UEM® Secure Email Gateway™ edge service
  • Explain the features enabled by the Omnissa Omnissa Workspace ONE® Tunnel edge service
  • Summarize the capabilities enabled by the Content Gateway edge service


15. SAML 2.0 Authentication

  • Outline authentication methods supported by Omnissa Access
  • Summarize the main properties of the SAML protocol
  • Summarize the SAML authentication workflow
  • Explain the application single sign-on authentication workflow with SAML


16. Mobile Single Sign-On

  • Describe the concept of mobile single sign-on
  • Outline mobile single sign-on workflows


17. Intelligence and Automation

  • Summarize the features of Omnissa Workspace ONE Intelligence™
  • Outline the benefits of using Workspace ONE Intelligence