In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with Omnissa Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle.

Target Audience

• Systems Engineers
• Consulting Architects
• Microsoft End-User Computing Specialists

Prerequisites

This course has no Prerequisites

Course Objectives

You will learn to apply the fundamental techniques for integrating Omnissa Workspace ONE® Access™ with Workspace ONE UEM to securely distribute business-critical applications and configure access management controls from any device. Through a combination of hands-on labs, simulations, and interactive lectures, you configure enterprise, productivity, and Omnissa Access integrations.

This course lays out the principles of identity and access management. You will leave with a fundamental understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on.

By the end of this session, attendees should be able to:

• Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM
• Outline the components of Workspace ONE UEM
• Explain the general features and functionality enabled with Workspace ONE UEM
• Summarize basic Workspace ONE administrative functions
• Explain and deploy common Workspace ONE integrations
• Securely deploy configurations to Workspace ONE UEM managed devices
• Onboard device endpoints into Workspace ONE UEM
• Summarize alternative management methodologies for rugged devices
• Discuss strategies to maintain environment and device fleet health
• Configure and deploy applications to Workspace ONE UEM managed devices
• Analyze Workspace ONE UEM deployments
• Enable email access on devices
• Integrate Workspace ONE UEM with content repositories and corporate file shares
• Explain the general features and functionality that Omnissa Access enables
• Summarize and implement Workspace ONE productivity services into the digital workspace environment

Course Modules

1. Course Introduction

• Introductions and course logistics
• Course objectives

2. Platform Architecture

• Summarize the features and functionality of Workspace ONE UEM
• Outline the benefits of leveraging Workspace ONE UEM
• Recognize the core and productivity components that make up the Workspace ONE UEM platform
• Summarize high availability and disaster recovery for Workspace ONE Solution

3. Administration

• Navigate and customize the Workspace ONE UEM console
• Summarize the hierarchical management structure
• Explain the features and functions of Omnissa Workspace ONE® Hub Services
• Outline account options and permissions

4. Enterprise Integrations

• Outline the process and needs to integrate with directory services
• Explain certificate authentication and practical implementation with Workspace ONE
• Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console
• Describe Omnissa Dynamic Environment Manager™ and its architecture

5. Onboarding

• Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
• Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
• Enroll an endpoint through the Omnissa Workspace ONE® Intelligent Hub app
• Summarize platform onboarding options

6. Managing Endpoints

• Explain the differences between device and user profiles
• Describe policy management options for Windows and macOS
• Describe the functions and benefits of using compliance policies
• Explain the use cases for Freestyle Orchestrator
• Describe the capabilities that sensor and scripts enable.

7. Alternative Management Methods

• Describe the function and benefits of device staging
• Configure product provisioning in the Workspace ONE UEM console
• Understand the benefits of deploying a Omnissa Workspace ONE® Launcher™ configuration to Android devices
• List the system and device requirements for Linux device management in Workspace ONE UEM

8. Applications

• Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
• Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
• Describe the benefits of using Apple Business Manager content integration
• Describe the benefits of using server-to-client software distribution
• List the functions and benefits of Omnissa Workspace ONE® SDK

9. Device Email

• List the email clients supported by Workspace ONE UEM
• Configure an Exchange Active Sync profile in the Workspace ONE UEM console
• Configure Omnissa Workspace ONE® Boxer settings
• Summarize the available email infrastructure integration models and describe their workflows
• Configure email compliance policies and notifications services

10. Content Sharing

• Describe the benefits of using Content Gateway and the Content Gateway workflows
• Describe the benefits of integrating content repositories with Workspace ONE UEM
• Configure a repository in the Workspace ONE UEM console

11. Maintenance

• Manage endpoints from the Device List View and the Device Details View pages
• Analyze endpoint deployment and compliance data from Monitor Overview page

12. Omnissa Access

• Summarize the benefits of Omnissa Access
• Outline the core features and functions enabled by Omnissa Access
• Navigate the Omnissa Access console
• Explain the functions of directory integration with Omnissa Access
• Explain the various types of authentication protocols enabled by Omnissa Access

13. Integrating Workspace ONE UEM and Workspace ONE Access

• Explain the rationale for integrating Workspace ONE UEM and Omnissa Access
• Outline the process of connecting Workspace ONE UEM and Omnissa Access
• Examine the workflow of integrations
• Summarize the key features of an integrated solution

14. Productivity Integrations

• Identify the functions enabled by Omnissa Unified Access Gateway™
• Outline the purpose of the Workspace ONE UEM® Secure Email Gateway™ edge service
• Explain the features enabled by the Omnissa Omnissa Workspace ONE® Tunnel edge service
• Summarize the capabilities enabled by the Content Gateway edge service

15. SAML 2.0 Authentication

• Outline authentication methods supported by Omnissa Access
• Summarize the main properties of the SAML protocol
• Summarize the SAML authentication workflow
• Explain the application single sign-on authentication workflow with SAML

16. Mobile Single Sign-On

• Describe the concept of mobile single sign-on
• Outline mobile single sign-on workflows

17. Intelligence and Automation

• Summarize the features of Omnissa Workspace ONE Intelligence™
• Outline the benefits of using Workspace ONE Intelligence