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Getting Started With PingOne Advanced Identity Cloud for Administrators
(AIC-330)
Training Credits accepted
This course shows students how to administer PingOne Advanced Identity Cloud (Advanced Identity Cloud), formerly known as ForgeRock® Identity Cloud. This is achieved through the various online resources available to them, to a fully functional hands-on development environment, where they learn how to administer Advanced Identity Cloud in a training environment. Students are provided with a live Advanced Identity Cloud environment, where they learn the concepts and tasks necessary to successfully manage identities, applications, user journeys, and tenant configuration in their own Advanced Identity Cloud.
Target Audiences
The target audiences for this course include:
- Advanced Identity Cloud Administrators
- Technical users new to Advanced Identity Cloud and other Ping/ForgeRock products
- Those new to Advanced Identity Cloud and considering taking the certification exam
Objectives
Upon completion of this course, you should be able to:
- Describe how to access an Advanced Identity Cloud tenant as an administrator and understand UI integration options
- Manage identities with the Advanced Identity Cloud admin UI and implement delegated administration to manage organizations and reset user passwords
- Manage journeys, email templates used in journeys, and authentication sessions as an Advanced Identity Cloud administrator
- Understand the use of Applications, synchronize identities between Advanced Identity Cloud and external applications, and explore how PingGateway, formerly known as ForgeRock® Identity Gateway, can protect web applications when it is integrated with Advanced Identity Cloud
- Manage the configuration, monitor tenant activities, and perform common administration tasks for Advanced Identity Cloud tenants
Prerequisites
The following are the prerequisites for successfully completing this course:
- Completion of the Product Essentials courses available at: https://backstage.forgerock.com/university/cloud-learning
- PingAM Essentials
- PingIDM Essentials
- PingGateway Essentials
- PingDS Essentials
Duration
3 days
Course Contents
Chapter 1: Accessing Advanced Identity Cloud
Describe how to access an Advanced Identity Cloud tenant as an administrator and understand UI integration options.
Lesson 1: Managing Administrators
Invite additional administrators using the Advanced Identity Cloud admin UI, which is an administrative interface to manage your tenant settings:
- Introduce the Advanced Identity Cloud admin UI
- Manage administrators
- Invite an administrator
Lesson 2: Introducing UI Integration
Understand UI integration options:
- Explain UI integration options
- Configure themes for the Alpha and Bravo realms
Chapter 2: Administering Identities
Manage identities with the Advanced Identity Cloud admin UI and implement delegated administration to manage organizations and reset user passwords.
Lesson 1: Managing Identities
Manage user identities:
- Introduce managed objects
- Manage a user profile
Lesson 2: Adding Identities With Bulk Import
Bulk import user identities from a CSV file to add test users to your tenant:
- Describe bulk import
- Import test users
Lesson 3: Managing Organizations
Explain how an organization hierarchical structure can be used to model a brand hierarchy to control access to business applications:
- Describe roles and privileges within an organization
- Implement delegated administration for an organization model
Lesson 4: Delegating User Management
Explain how to delegate administration privileges to managed users:
- Delegate administration privileges
- Delegate password reset
Chapter 3: Managing User Journeys
Manage journeys, email templates used in journeys, and authentication sessions as an Advanced Identity Cloud administrator.
Lesson 1: Managing Journeys
Understand how journeys are used with Advanced Identity Cloud and how to import, export, and debug journeys:
- Introduce journeys
- Modify journeys
- Describe how to export and import journeys
- Export and import journeys
- Describe how to debug a journey
- Enable debug mode on a user journey
Lesson 2: Managing Server-Side Sessions
Understand how authentication sessions are used with Advanced Identity Cloud and how to invalidate server-side sessions:
- Describe server-side sessions
- Invalidate server-side sessions
Lesson 3: Configuring Email Templates
Understand the use of email templates in a journey flow:
- Explore email templates and nodes
- Configure email templates
- Use email templates in user journeys
Chapter 4: Integrating With Advanced Identity Cloud
Understand the use of Applications, synchronize identities between Advanced Identity Cloud and external applications, and explore how PingGateway can protect web applications when it is integrated with Advanced Identity Cloud.
Lesson 1: Defining Applications
Describe the role of an application in Advanced Identity Cloud:
- Introduce applications
- Register a Bookmark app
Lesson 2: Synchronizing Identities
Connect to external resources using a Remote Connector Server (RCS), and synchronize identities between Advanced Identity Cloud and on-prem resources:
- Explain how to connect to external resources
- Configure an RCS cluster
- Configure debug logging
- Add an authoritative application
- Explain synchronization
- Create inbound mappings and run reconciliation
- Synchronize passwords
- Create a target Application with outbound mappings
Lesson 3: Protecting Web Resources
Demonstrate how PingGateway can protect a web application when it is integrated with Advanced Identity Cloud:
- Introduce PingGateway
- Integrate PingGateway with Advanced Identity Cloud
- Integrate the PingGateway sample application with Advanced Identity Cloud
Chapter 5: Administering Your Tenant
Manage the configuration, monitor tenant activities, and perform common administration tasks for Advanced Identity Cloud tenants.
Lesson 1: Managing the Configuration
Explain how to create service accounts to use the REST API endpoints, create a baseline configuration repository for developers, manage ESVs, and understand the promotion process:
- Introduce Service Accounts
- Create and manage a service account
- Introduce the Advanced Identity Cloud REST API
- Display Advanced Identity Cloud identities using the REST API
- Introduce configuration management
- Create a baseline configuration repository
- Describe how to manage ESVs
- Create and call ESV variables
- Promote your configuration
Lesson 2: Monitoring Tenant Activities
Explore and retrieve log data using the REST API and the Frodo CLI, monitor tenant activities, and visualize monitoring metrics using Prometheus and Grafana:
- Explore Logs
- Retrieve log data using the REST API
- Retrieve log data using the Frodo CLI
- Monitor your tenant
- Monitor tenant health and visualize monitoring metrics
- Explore the Advanced Identity Cloud analytics dashboard
Lesson 3: Managing Password Policies
Explain how an Advanced Identity Cloud administrator manages realm password policies:
- Manage realm password policies
- Configure password policies
Lesson 4: Additional Administration Tasks
Understand additional tasks that an Advanced Identity Cloud administrator should be aware of:
- Introduce outbound static IP addresses
- View outbound static IP addresses
- Manage tenant certificates
- Add a custom domain name