ForgeRock® Identity Management Product Overview (IDM-100)

This seminar is FREE of charge and will provide students with a high-level overview of the core ForgeRock® Identity Management (IDM) functionality. The seminar includes a mix of slides and demos, and does not include labs.

For labs and hands-on experience, come to one of the Deep Dive classes:

  • AM-410: ForgeRock Access Management Deep Dive
  • IDM-420: ForgeRock Identity Management Deep Dive
  • DS-440: ForgeRock Directory Services Deep Dive
  • IG-430: ForgeRock Identity Gateway Deep Dive

Note this course is built on version 7.x of IDM.

Target Audiences

This seminar is aimed at IT professionals who are interested in the advantages and functionality of ForgeRock Identity Management:

  • System Integrators
  • System Consultants
  • System Architects
  • System Administrators


Upon completion of this course, you should be able to:

  • Understand IDM functionality
  • Understand the life cycle of an identity, including account qualification, provisioning, delegating administration, and user self-service
  • Understand user self-services, configure self-registration and progressive profiling, GDPR, and how privacy and consent work
  • Configure connections, synchronization, and add roles and relationships
  • Implement Activiti and deploy workflows
  • Understand identity visualization


There are no prerequisites.


1/2 day


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Course Contents

Chapter 1: Introducing the FEC Use Case

Lesson 1: The FEC Use Case

  • Introduce ForgeRock Entertainment Company (FEC) use case
  • Review the FEC customer identity and access management (CIAM) solution
  • Understand how the FEC business model works
  • Introduce subscription sharing, GDPR, Birthday Club, data sharing, and onboarding

Lesson 2: The Life Cycle of an Identity

  • Introduce the life cycle of an identity
  • Explain account qualification
  • Understand provisioning
  • Delegate administration
  • Implement a business process for user self-service

Chapter 2: User Self-Services

Lesson 1: Self-Registration

  • Configure self-registration

Lesson 2: Social Identity

  • Introduce social identity
  • Understand how social identity works

Lesson 3: Progressive Profiling

  • Introduce progressive profiling
  • Configure progressive profiling

Lesson 4: GDPR

  • Introduce GDPR
  • Explain privacy and consent

Chapter 3: Connecting to external identity repositories and synchronizing identity information

Lesson 1: Introducing the Use Case

  • Introduce the use case

Lesson 2: Configuring Connections

  • Configure connections
  • Talk to external identity repositories
  • Review supported connectors

Lesson 3: Configuring Synchronization

  • Configure synchronization
  • Review use case example
  • Explain synchronization and reconciliation
  • Introduce LiveSync

Lesson 4: Using Roles

  • Introduce roles
  • Add roles

Lesson 5: Relationships

  • Introduce relationships
  • Understand different types of relationships
  • Configure relationships

Chapter 4: Workflows

Lesson 1: Introducing the Use Case

  • Introduce the use case

Lesson 2: Implementing Activiti

  • Introduce Activiti

Lesson 3: Administration and Usage

  • Introduce administration and usage
  • Learn how to deploy workflows

Chapter 5: Identity Visualization

Lesson 1: Widgets

  • Introduce widgets

Chapter 6: Tools

Lesson 1: Auditing

  • Introduce auditing, including the common audit framework

Lesson 2: Monitoring

  • Introduce monitoring
  • Review monitoring tools, including Prometheus and Grafana
  • Understand Prometheus and its architecture
  • Understand how to use Grafana to visualize data

Lesson 3: Additional Resources

  • Learn about other resources available to you, including online resources such as Backstage, Knowledge Base, Marketplace, and in-person resources such as conferences, Meetups, and ForgeRock University courses

Lesson 4: Trending

  • Introduce current trends including microservices, the cloud deployment model, and supported clouds
  • Review about ForgeRock DevOps and deployment technology
  • Learn about ForgeRock University courses