What you’ll learn in this course

The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) v1.0 course provides you with knowledge about Cisco® Expressway Series solutions enabling business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options, and additional Cisco Expressway Series features. Through a combination of lessons and hands-on labs, you will learn how to leverage collaborative technology to access secure, collaborative work supports including video, voice, content, and remote workloads. This course also prepares you for the 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam.

Course Duration

Instructor-led training: 5 days in the classroom with hands-on lab practice

How you'll benefit

This course will help you:

• Acquire the knowledge and skills to use the tools and systems designed to facilitate team-based collaboration whether in-office or remote.
• Gain hands-on experience in using Cisco Expressway software for secure, remote access for phones, endpoints, smartphones, tablets, video, and other communication devices to support nontraditional workspaces.
• Prepare for the 300-820 CLCEI exam

What to expect in the exam

The 300-820 CLCEI exam certifies your knowledge and skills related to collaboration cloud and edge solutions, expressway configurations, and Cisco WebEx Teams™ hybrid and emerging technologies. After you pass 300-820 CLCEI, you earn the Cisco Certified Specialist - Collaboration Cloud and Edge Implementation certification, and you satisfy the concentration exam requirement for this professional-level certification:

• CCNP® Collaboration

Who should enroll?

This course is designed for professionals in job roles such as:

• Collaboration engineers
• Collaboration administrators

Technology areas

• Collaboration

Objectives

After taking this course, you should be able to:

• Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
• Describe the Cisco Expressway-C additional features
• Configure and troubleshoot Cisco Collaboration solutions for B2B calls
• Describe how to secure B2B communication with Cisco Expressway Series
• Describe the Mobile and Remote Access (MRA) feature
• Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity® Connection and Cisco Instant Messaging and Presence (IM&P)
• Configure Cisco Webex® Hybrid Services

Prerequisites

Before taking this course, you should have the following knowledge and skills:

• Understanding of networking technologies
• Understanding voice and video
• Knowledge of Cisco collaboration core technologies
• Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
• Collaboration call control fundamentals of Cisco Unified Communications Manager

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

• Understanding Cisco Collaboration Foundations (CLFNDU)
• Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Course Outline

• Configuring and Troubleshooting the Cisco Expressway Series
• Configuring Cisco Expressway Additional Features
• Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
• Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
• Securing Business-to-Business Communication
• Configuring and Troubleshooting Mobile and Remote Access
• Integrating and Securing Mobile and Remote Access
• Configuring Cisco Webex Hybrid Services

Lab outline

• Deploy Virtualized Cisco Expressway
• Perform the Initial Cisco Expressway Series Configuration
• Register Endpoints on Cisco Expressway Series
• Call Search History and Registration
• Troubleshooting Tools
• Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
• Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
• Configure Cisco Expressway Series Security Features
• Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
• Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
• Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration (Practice Activity)
• Implement a B2B Cisco Collaboration Solution
• Troubleshoot B2B Calls on the Cisco Expressway Series
• Troubleshoot B2B Calls on the Cisco Expressway Series (practice activity)
• Secure a B2B Cisco Collaboration Communication
• Configure MRA on the Cisco Expressway Series
• Troubleshoot MRA on the Cisco Expressway Series
• Configure MRA with Additional Application Integrations
• Prepare for Cisco Webex Teams Integration
• Configure Cisco Webex Hybrid Services