Delegate work with AI (AB-6008)

In this course you'll learn how to use Copilot Cowork and Scout to move beyond one-off prompts and delegate larger work outcomes. This course covers the foundations of Cowork and Scout, how to frame goals, reclaim time across common weekly workflows, explore role-based use cases, and build toward repeatable work with scheduled prompts and custom skills.


Audience Profile

This course is designed for business users who want to use AI to save time, organize work, and delegate common tasks more effectively. Learners should be comfortable using Microsoft 365 apps and interested in applying AI to everyday workflows such as planning, research, meetings, inbox management, follow-up, and repeatable team processes.


Prerequisites

  • Familiarity with Copilot Chat.
  • Basic functional experience with Microsoft 365 apps such as Outlook, Teams, and Word.


Course Syllabus

Get more done with Copilot Cowork

Copilot Cowork carries out tasks on your behalf across Microsoft 365. Describe what you need in natural language, and it does the work—sending emails, scheduling meetings, creating documents, posting in Teams, and managing files. This module shows you when to use it, how to write requests that produce useful results, and what it can do today.

  • Introduction
  • Choose the right AI tool for the job
  • Understand Cowork usage and cost
  • Explore how Cowork works
  • Write effective Cowork requests
  • See Cowork in action
  • Understand Cowork guardrails and limitations
  • Exercise - Delegate your first task to Copilot Cowork
  • Knowledge check
  • Summary


From prompts to goals

Most of your day isn't single tasks — it's the coordination between them. This module shows you how to apply Copilot Cowork to the recurring work that fills your week: describe an outcome once and let Cowork triage your inbox, prepare for meetings and follow through, and pull across your apps to produce a finished deliverable. Each unit teaches a transferable pattern, not a one-off task, and shows what sets Cowork apart from a chat assistant — it acts across your apps, works over time, and hands back real artifacts.

  • Introduction
  • Explore how Work IQ grounds Cowork
  • Organize your inbox and your week
  • Prepare for meetings and follow through
  • Create multi-app deliverables
  • Exercise - Draft your weekly manager update
  • Knowledge check
  • Summary


Work on repeat

This module shows you how to stop redoing the same work by hand: set Cowork tasks to run on their own, on a schedule, or in response to an event. Capture a repeatable process or writing voice as a reusable skill, and understand how plugins and connectors extend Cowork into the tools your team already uses

  • Introduction
  • Explore skills and automation
  • Automate tasks that run on their own
  • Build your own Cowork skills
  • Extend Cowork with plugins and connectors
  • Stay in control of automated work
  • Exercise - Build your own Cowork skill
  • Knowledge check
  • Summary