This session is aimed at complete beginners and non-technical users. The main focus would be building confidence, overcoming resistance and showing people how Copilot can support everyday tasks.

Content:

• What generative AI and Microsoft Copilot are.
• A simple explanation of how AI produces responses.
• How to write a clear prompt using context, instructions and an expected format.
• Practical exercises involving drafting, summarising, rewriting and generating ideas.
• How to improve a response using follow-up prompts.
• Why Copilot can produce inaccurate or misleading information.
• The importance of checking outputs rather than accepting them automatically.
• Basic guidance around privacy, data security and what information should not be entered.
• Discussion of realistic workplace uses.