The Essentials of Webex Calling (CPLL-CLWXCALL-V1.0) (v1)

Cisco Learning Credits accepted : 9 Credits per Class

Continuing Education Credits: 18


The Essentials of Webex Calling (CLWXCALL) training is designed to guide you through a complete Webex Calling setup, from the initial installation of Webex Control Hub and adding users to configuring Webex Calling features through an existing on-premises Cisco Unified Communications Manager (CUCM) and Cisco Unified Border Element (CUBE) public switch telephone network (PSTN) setup.


Course Objectives

  • Introduce the components that make up the Webex solution, including Webex Meetings, Webex Messaging, and Webex Calling
  • Introduce the components that make up Webex Calling Control Hub, including analytics, troubleshooting, and reporting
  • Introduce the Management feature of Webex Control Hub, including how to set it up for a business
  • Introduce the Services section of the Webex Control Hub, including the Webex Services, Cloud-Connected Unified Communications Services, and Hybrid Services
  • Identify the methods available to add users to the Webex Control Hub
  • Explain Cisco IP Phone software registration with Webex Control Hub, eligible devices, and provisioning methods
  • Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
  • Understand how users or administrators can configure calling features either from the Webex Control Hub or from their personal user portal
  • Introduce the three different methods available to bring PSTN calling capabilities into the Webex calling solution
  • Identify the different types of Cisco routers, as well as third-party routers, that can support the local gateway in a premises-based PSTN deployment
  • Describe different deployment scenarios using the local gateway in a premises-based PSTN Webex Calling solution
  • Understand how the high-availability solution within Cisco routers can be used in a Webex Calling deployment to offer failover for the local gateway and the Cisco Unified Border Element
  • Configure the Webex Control Hub to support Webex Calling in a premises-based PSTN deployment
  • Configure Cisco Unified Border Element and local gateway settings on a Cisco router to support Webex Calling using a premises-based PSTN deployment
  • Describe different methods that can be used to troubleshoot setup issues and media issues when configuring Webex Calling using the premises-based PSTN deployment


Target Audience

  • Collaboration Engineers
  • Collaboration Administrators


Course Prerequisites

There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:

  • A basic understanding of unified communications
  • A basic understanding of cloud-based unified communications solutions

These skills can be found in the following Cisco Learning Offerings:

  • Understanding Cisco Collaboration Foundations (CLFNDU)
  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)


Certification

  • Associated Certification: None
  • Associated Exam: None
Download With Schedule Download Without Schedule