The Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices (RSTECH) v3.0 course focuses on the skills required for onsite support and maintenance of Cisco routers, switches, and operating environments.

This course will help Field Engineers identify Cisco router and switch models, accessories, cabling, and interfaces; understand the Cisco IOS software operating modes and identify commonly found software. The engineer will also be able to use the CLI to connect and service products.

This course helps you prepare for the Cisco Certified Technician Routing and Switching (100-490 RSTECH) exam.

Course Objectives

After taking this course, you should be able to:

• Use basic Cisco software configuration and tools: Tera Term, Putty, TFTP server, FTP server, USB Storage, loopback plug, and Microsoft Windows
• Understand network fundamentals, Cisco products, and hardware components
• Perform remedial services (hardware break/fix) on Cisco products including software and configuration backup and restore, software upgrade/downgrade
• Recognize connection type and cable requirement
• Perform basic Layer 1 and basic Layer 2 troubleshooting

Target Audience

This course offers device-specific training and certification program for Field Engineers specifically:

• Cisco's Third-Party Maintainer Field Engineers

Course Prerequisites

No prerequisites are required

Certification

• Associated Certification: CCT Routing and Switching
• Associated Exam: 100-490 RSTECH